FAQ

Butcher Hooks use a rigid hook design to take grip out of the equation entirely on heavy pulls, while our straps wrap the bar for a secure, adjustable hold. Many lifters keep both in their bag for different movements.

Butcher Balm uses an advanced transdermal carrier system to move active ingredients past the skin barrier into the muscles and joints beneath, delivering deep, targeted relief rather than just surface-level cooling.

Both sizes contain the exact same formula. The 8 oz pump bottle is the best value for daily users, while the 4 oz is ideal for travel or trying it out for the first time.

Yes. All Butcher products are formulated and manufactured in the United States to strict quality and safety standards.

Orders are processed within 1-2 business days and typically arrive within 3-5 business days once shipped. You'll receive a tracking number by email as soon as your order ships.

Yes. All orders over $200 ship free within the United States. Orders under $200 are charged a flat shipping rate calculated at checkout.

We currently ship within the United States. International shipping is on the way — join our newsletter to be notified when it launches.

Unused, unopened items in original packaging can be returned within 30 days of delivery for a full refund. See our Returns page for full details and instructions.

Email our support team at thebutcherbw@gmail.com with your order number and the items you'd like to return. We'll send you a prepaid return label and instructions.

Email us any time at thebutcherbw@gmail.com. We aim to respond to every message within one business day.